Contacts

The mailbox accepts complaints from Canadian players regarding problems with bets, financial transactions, technical glitches and other aspects of our casino. The following table shows how to contact the Aussie Play Casino support team.

Thanks to the mailbox communication features, such as an advanced reply structure, you can also attach screenshots and provide detailed descriptions via email.

Our live chat specialists are usually efficient at resolving account issues or answering questions about the functionality of the Aussie Play Casino platform. Adding a screenshot or requesting a conversation transcript via email is possible. The chat also allows Canadian gamblers to use emojis in their text and rate the quality of assistance to help us improve our customer service.

A dedicated customer hotline in Canada lets you contact us by calling our official phone number. However, you must be polite and eloquent when describing your issues to complete a call quickly. It is also necessary to wait a few minutes sometimes before our specialist is available to deal with your case.

Reading the answers to the clients’ common questions about Aussie Play Casino in Canada helps get information about the promotional program, deposit and withdrawal methods, and account management. If you cannot find the necessary data in the FAQ section, our terms and conditions contain the maximum volume of information about the casino.